Personalized Conversational Search with Large Language Models for Long-Term User Preference Modeling
Keywords:
conversational search, large language models, user modeling, personalization, retrieval-augmented generation, algorithmic governanceAbstract
The design of personalized conversational search systems is undergoing a fundamental shift as large language models become central components of query interpretation, response generation, and retrieval planning. Although these models provide strong semantic generalization, they do not automatically maintain durable, user-specific knowledge over long horizons. This paper develops a system-level analysis of large language model based conversational search architectures that incorporate long-term user preference modeling as an explicit infrastructure concern. It examines the decomposition of user knowledge into episodic interaction state and persistent preference memory, and it discusses how retrieval-augmented generation, dense retrieval, and reranking can interact with governed user models. The paper highlights architectural trade-offs in memory placement, representation granularity, update frequency, latency, index freshness, and forgetting. It then addresses evaluation weaknesses in offline metrics for personalization, the delayed nature of preference feedback, and the challenges of aligning user models with privacy, consent, auditability, and fairness requirements. Through cross-domain comparisons with recommendation and enterprise knowledge systems, the paper argues that sustainable personalization depends less on model scale than on the organizational and technical capacity to reconcile conflicting preference signals, support correction, and maintain audit trails. The discussion concludes with policy implications for multi-tenant deployments under emerging artificial intelligence governance frameworks.
References
1. Manning, C. D., Raghavan, P., & Schütze, H. (2008). Introduction to information retrieval. Cambridge University Press.
2. Croft, W. B., Metzler, D., & Strohman, T. (2010). Search engines: Information retrieval in practice. Pearson Education.
3. Järvelin, K., & Kekäläinen, J. (2002). Cumulated gain-based evaluation of IR techniques. ACM Transactions on Information Systems, 20(4), 422–446. https://doi.org/10.1145/582415.582418
4. Joachims, T. (2002). Optimizing search engines using clickthrough data. In Proceedings of the Eighth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (pp. 133–142). ACM. https://doi.org/10.1145/775047.775067
5. Bennett, P. N., White, R. W., Chu, W., Dumais, S. T., Bailey, P., Borisyuk, F., & Cui, X. (2012). Modeling the impact of short- and long-term behavior on search personalization. In Proceedings of the 35th International ACM SIGIR Conference on Research and Development in Information Retrieval (pp. 185–194). ACM. https://doi.org/10.1145/2348283.2348312
6. Sordoni, A., Bengio, Y., Vahabi, H., Lioma, C., Grue Simonsen, J., & Nie, J.-Y. (2015). A hierarchical recurrent encoder-decoder for generative context-aware query suggestion. In Proceedings of the 24th ACM International Conference on Information and Knowledge Management (pp. 553–562). ACM. https://doi.org/10.1145/2806416.2806493
7. Vaswani, A., Shazeer, N., Parmar, N., Uszkoreit, J., Jones, L., Gomez, A. N., Kaiser, Ł., & Polosukhin, I. (2017). Attention is all you need. In Advances in Neural Information Processing Systems 30. Neural Information Processing Systems Foundation.
8. Devlin, J., Chang, M.-W., Lee, K., & Toutanova, K. (2019). BERT: Pre-training of deep bidirectional transformers for language understanding. In Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (pp. 4171–4186). Association for Computational Linguistics. https://doi.org/10.18653/v1/N19-1423
9. Brown, T. B., Mann, B., Ryder, N., Subbiah, M., Kaplan, J., Dhariwal, P., Neelakantan, A., Shyam, P., Sastry, G., Askell, A., AgarwalS., Herbert-Voss, A., Krueger, G., Henighan, T., Child, R., Ramesh, A., Ziegler, D. M., Wu, J., Winter, C., Hesse, C., Chen, M., Sigler, E., Litwin, M., Gray, S., Chess, B., Clark, J., Berner, C., McCandlish, S., Radford, A., Sutskever, I., & Amodei, D. (2020). Language models are few-shot learners. In Advances in Neural Information Processing Systems 33. Neural Information Processing Systems Foundation.
10. Ouyang, L., Wu, J., Jiang, X., Almeida, D., Wainwright, C. L., Mishkin, P., Zhang, C., Agarwal, S., Slama, K., Ray, A., Schulman, J., Hilton, J., Kelton, F., Miller, L., Simens, M., Askell, A., Welinder, P., Christiano, P., Leike, J., & Lowe, R. (2022). Training language models to follow instructions with human feedback. In Advances in Neural Information Processing Systems 35. Neural Information Processing Systems Foundation.
11. Lewis, P., Perez, E., Piktus, A., Petroni, F., Karpukhin, V., Goyal, N., Küttler, H., Lewis, M., Yih, W.-t., Rocktäschel, T., Riedel, S., & Kiela, D. (2020). Retrieval-augmented generation for knowledge-intensive NLP tasks. In Advances in Neural Information Processing Systems 33. Neural Information Processing Systems Foundation.
12. Gao, J., Galley, M., & Li, L. (2019). Neural approaches to conversational AI. Foundations and Trends in Information Retrieval, 13(2-3), 127–298. https://doi.org/10.1561/1500000074
13. Karpukhin, V., Oguz, B., Min, S., Lewis, P., Wu, L., Edunov, S., Chen, D., & Yih, W.-t. (2020). Dense passage retrieval for open-domain question answering. In Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (pp. 6769–6781). Association for Computational Linguistics. https://doi.org/10.18653/v1/2020.emnlp-main.550
14. Thakur, N., Reimers, N., Rücklé, A., Srivastava, A., & Gurevych, I. (2021). BEIR: A heterogeneous benchmark for zero-shot evaluation of information retrieval models. In Proceedings of the Neural Information Processing Systems Track on Datasets and Benchmarks. Neural Information Processing Systems Foundation.
15. Ren, R., Qu, Y., Liu, J., Zhao, W. X., Sheng, Q., Wu, H., & Wang, H. (2021). RocketQAv2: A joint training method for dense passage retrieval and passage re-ranking. In Findings of the Association for Computational Linguistics: EMNLP 2021 (pp. 2825–2835). Association for Computational Linguistics. https://doi.org/10.18653/v1/2021.findings-emnlp.239
16. Yu, X. (2026). Enhancing Search Efficiency through LLM-Based User Memory Systems for Query Matching and Intent Modeling.
17. Gauch, S., Speretta, M., Chandramouli, A., & Micarelli, A. (2007). User profiles for personalized information access. In P. Brusilovsky, A. Kobsa, & W. Nejdl (Eds.), The adaptive web (pp. 54–89). Springer. https://doi.org/10.1007/978-3-540-72079-9_2
18. Weidinger, L., Mellor, J., Rauh, M., Griffin, C., Uesato, J., Huang, P.-S., Cheng, M., Glaese, M., Balle, B., Kasirzadeh, A., Kenton, Z., Brown, S., Hawkins, W., Stepleton, T., Biles, C., Birhane, A., Haas, J., Rimell, L., Hendricks, L. A., ... Gabriel, I. (2021). Ethical and social risks of harm from language models. arXiv. https://arxiv.org/abs/2112.04359
19. Solaiman, I., Talat, Z., Agnew, W., Ahmad, L., Baker, D., Blodgett, S. L., Daumé, H., Dodge, J., Evans, R., Hooker, S., Jernite, Y., Luccioni, A. S., Lusoli, A., Mitchell, M., Newman, J., Png, M.-T., Strait, A., Vassilev, A., & Zhuo, T. Y. (2023). Evaluating the social impact of generative AI systems in systems and society. arXiv. https://arxiv.org/abs/2306.05949
20. Bender, E. M., Gebru, T., McMillan-Major, A., & Shmitchell, S. (2021). On the dangers of stochastic parrots: Can language models be too big? In Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency (pp. 610–623). ACM. https://doi.org/10.1145/3442188.3445922
21. Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. PublicAffairs.
22. European Parliament and Council of the European Union. (2024). Regulation (EU) 2024/1689 of the European Parliament and of the Council of 13 June 2024 laying down harmonised rules on artificial intelligence. Official Journal of the European Union. https://eur-lex.europa.eu/eli/reg/2024/1689/oj
23. National Institute of Standards and Technology. (2023). Artificial intelligence risk management framework (AI RMF 1.0). U.S. Department of Commerce. https://doi.org/10.6028/NIST.AI.100-1
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Computer Science and Engineering Transactions

This work is licensed under a Creative Commons Attribution 4.0 International License.
